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General Terms and Conditions

 

The www.homesinliguria.com portal (the "Web Site") is owned by the company Homes in Liguria ("Homes in Liguria") VAT No 13731171008, with administrative and operative premise in La Spezia, Viale Italia 94, Liguria, Italy.


These General Terms and Conditions for use of the Web Site ("Terms") - as well as our Privacy Policy and further notes and conditions that appear on the Web Site - govern the use of such Web Site by the users and constitute a binding agreement between Homes In Liguria and the individual user ("User"). By your access to and use of any of the services on this Web Site, you become a User of its services.
By accessing the Web Site and using specific services you agree to accept and abide by the Conditions of Use and the specific terms associated with all services available. By your access to this Website you will be deemed to have acknowledged and agreed to its Terms. We therefore recommend you read this document thoroughly if you wish to make use of the information and services provided by this Web Site.
Homes In Liguria reserves the right to revise these Terms and/or other conditions with respect to User access to the Web Site and inform Users by posting revised or additional terms and conditions on this Web Site. Subsequent use of the Web Site will imply acceptance of the modifications by the User. Users who do not agree to be bound by these Terms, should promptly discontinue their use of the Web Site.


Personal Information Submitted by User

No registration is necessary to browse the Web Site and to view accommodation solutions, features of the individual properties and general information on the rental locations.
Users wishing to receive rental offers ("Guests") are requested to fill out the registration form available on the Web Site by adding their personal information.
Users wishing to advertise their own accommodation solutions ("Owners") are likewise requested to fill out the registration form available on the Web Site by adding their personal information.
All data submitted to the Web Site is treated in accordance with our Privacy Policy, accessible in the Privacy section of the Web Site.


Features and Services of the Web Site

The Site provides an online platform through which Owners may create listings which include short term rental offers of their properties located in the territory of Region Liguria and Guests can learn and book directly these properties online and finalize directly with the Owners the rental agreement. The specific type and contents of such rental agreements may vary depending on the various types of properties, their location and the duration of the rental. You understand and agree that Homes in Liguria is not a party to any agreement between Owners and Guests, nor is Homes in Liguria a real estate broker, agent or insurer. Homes in Liguria is not an Owner or operator of properties and cannot physically access the properties listed on the Site. Homes in Liguria has no control over the conduct of Owners, Guests and other users of the Site and disclaims all liability in this regard to the maximum extent permitted by law. Unless explicitly specified otherwise in the Site, Homes in Liguria’s responsibilities are limited to: (i) facilitating the availability of the Site as a platform of short rental offers and activating marketing and advertising campaigns to promote these offers on national and international search engines (ii) serving as the limited payment collection agent of each Owner for the purpose of accepting payments from Guests on behalf of the Owner.

In addition to operating the Web Site, Homes in Liguria offers Users the support of a multilingual Customer Service Team that can provide information and explanations as to the features of each property, its location and the ancillary services offered. The Homes In Liguria Customer Service Team can be contacted at the phone numbers indicated on the Web Site, by filling out the request forms found on the Web Site, or by sending an e-mail to info@homesinliguria.com.


Stipulation of Agreements for Property Rentals

Through the Web Site, Guest Users may enter into agreements for short-term rentals directly with the owners of such properties. Such procedure may be carried out autonomously by the Guests or with the assistance of the Homes in Liguria Guest Service Team. In either case, Guests may view the contents of the rental proposal and indicate their acceptance of it. Once the rental proposal has been viewed and accepted, the agreement shall be deemed as completed and in effect.


Rental Prices

Prices quoted to Guests for specific rental periods may be composed of:

  • Rental cost
  • Any ancillary services requested during the booking process
  • Agreement registration fees, where applicable
  • VAT or other taxes, where applicable
  • Tourist tax, where applicable
  • Brokerage fees

Guests are requested to read the rental proposals thoroughly to identify the items that make up the final rental price.


Payments

Each Owner hereby appoints Homes in Liguria as the Owner's limited payment collection agent solely for the purpose of accepting the Rental Fees from Guests.

Each Owner agrees that payment made by a Guest through Homes in Liguria, shall be considered the same as a payment made directly to the Owner, and the Owner will make the property available to the Guest in the agreed-upon manner as if the Owner has received the Rental Fees. Each Owner agrees that Homes in Liguria may, in accordance with the cancellation policy selected by the Owner and reflected in the relevant Listing, (i) permit the Guest to cancel the booking and (ii) refund (via Homes in Liguria) to the Guest that portion of the Rental Fees specified in the applicable cancellation policy

Any information submitted by Guests for payments through the Web Site (e.g., their credit card number or its expiry date) will be transmitted through an encryption protocol to the credit institutions that provide remote electronic payment services and are fully protected against third-party access. When necessary, such information may be accessed by Homes In Liguria for the sole purpose of discharging the duties arising from these Terms, for the accounting processes required to issue legally required documents (such as invoices, etc.), and in the event it becomes necessary to cooperate with law enforcement agencies on matters involving frauds committed through the Web Site.

 

Booking process

The total rent cost displayed to the Guest during the booking includes a specific service fee of Homes in Liguria. The total cost of the stay is thus inclusive of service charge of Homes in Liguria. The reservation process is carried out essentially in two modes that can vary depending on the time interval between the time of booking and the date of check-in:

  • If the Guest books the property up to 30 days before check-in, at check-out are presented two options: directly pay the full balance (100% of the total rent cost), or choose to pay the advance fee which corresponds to 30% of the total rent cost through the online payment instruments offered by the portal Homes in Liguria
  • If the Guest chooses to pay only the advance fee of 30%, then will receive no later than 30 days from check-in, an email notification to remind the payment of the remaining balance to confirm the reservation. If the Guest does not execute the payment of the balance on time, from 29 days before check-in the property will be made available again for new reservations and the amount paid by the Guest it will be held according to the specifications of the cancellation policy of Homes in Liguria.
  • If the Guest books the property within 30 days of check-in, at check-out is presented only one option: directly pay the balance (100% of the total rent cost) through the online payment instruments offered by the portal Homes in Liguria

In both cases described above Homes in Liguria will execute the payment of the total rent cost (less the service fee of Homes in Liguria) to the owner by bank transfer no later than 15 days from the date of check-in of the Guest (excluding any event of cancellation to which apply the cancellation policies described under the Booking Conditions of Properties). 

 

Security Deposits

Hosts may choose or not to include security deposits in their Listings. Each Listing will describe whether a Security Deposit is required for the applicable property. If a Security Deposit is included in a Listing for a confirmed booking of a property, and an Owner makes a claim against such Security Deposit, Homes in Liguria will, in its capacity as the payment collection agent of the Owner, use its commercially reasonable efforts to charge the Guest's payment method in the amount of the Security Deposit, within a reasonable period of time after the Guest's check-out from the Host's property. Homes in Liguria will also use its commercially reasonable efforts to address Owner's requests and claims related to Security Deposits, but Homes in Liguria is not responsible for administering or accepting any claims by Owners related to Security Deposits, and disclaims any and all liability in this regard.

 

Service Fees

In consideration for the use of Homes in Liguria’s platform, Homes in Liguria charges the Service Fees. Homes in Liguria deducts the Owner’s Fees from the Rental Fees before remitting the balance to the Owner as described in these Terms.

In case of a complete payment upfront by the Guest of the whole Rental Fee during the online booking process, Homes in Liguria will retain its service fee and will remit the balance to the Owner through Paypal, bank transfer or other method, in the days preceding the arrival of the Guest at destination. In case of a partial payment upfront by the Guest of the Rental Fee, the balance may be remitted directly in cash by the Guest to the Owner at check-in. These conditions will be defined through a preliminary agreement between Homes in Liguria and the Owner.


User Obligations

Users declare and guarantee the truthfulness and accuracy of the personal information provided in the online forms and commit to using the Web Site in compliance with the Terms herein stated, with any further directions as may appear on the Web Site, and with the terms and conditions of use of specific services. Owners assume full liability to Guests and any third parties regarding the accuracy of the information published on the Web Site.

 

Respect of local laws

The Owners should understand how the laws regarding short rent of properties work in their respective cities. Some cities have laws that restrict their ability to host paying Guests for short periods and some require a registration or communication to obtain a license before listing a property or accepting Guests. Local governments vary greatly in how they enforce these laws. Penalties may includes fines or other enforcements, thus Owners should review local laws before listing a property on Homes in Liguria.

 


Intellectual Property

All content published on the Web Site - or accessible through it - is protected by legislation on copyrights and industrial property. Homes in Liguria owns the Web Site, the Web pages, all information and text contents, documents, pictures, drawings, graphics, software, logos, brands, trademarks, names and other symbols protected by intellectual and industrial property rights.
Users are not authorized to reproduce, modify, decode, circulate, copy, and disseminate above-mentioned information and contents absent the express prior permission of Homes in Liguria.


Limitation of Liability

Users agree to hold harmless Homes in Liguria from any liabilities arising from agreements concluded through the support of this Web Site or in connection with its published contents or associated with the activity - or lack thereof - of other Users. Guests acknowledge that Web Site owner Homes in Liguria is not a real estate agent and the Web Site is simply a venue where Owners promote their rental property and offer travel-related services (either directly or through third parties) and where Guests can accept their offers for rental properties.
Homes in Liguria have no involvement in the stipulation of agreements between Users arising from their interaction on the Website, nor do they have any control over - and responsibility for - the quality, safety, and legitimacy (also from a legal point of view) of the properties, the rental offers and the services listed.
Homes in Liguria assumes no responsibility to verify the truthfulness and accuracy of the Web Site's contents and the Users' authority to stipulate agreements or to execute and abide by the obligations they have undertaken. Homes in Liguria assumes no responsibility for the unauthorized use by third parties of the access credentials of Owners, the latter being solely responsible to Homes In Liguria - as well as to third parties - for the proper use of such credentials.
Homes in Liguria do not guarantee Users uninterrupted access to the Web Site and to their services, since this may be affected by factors outside their control. Therefore, Homes in Liguria - to the extent permitted by the Consumer Code and other applicable legislation - excludes all warranties, other terms and implicit conditions. Homes in Liguria excludes all liability for any loss of profit, goodwill or damage to the reputation or for any direct, indirect or consequential damage incurred in connection with the use of the Web Site and of any services featured on it.


Limitations to the Use of the Web Site

In their use of and access to the Web Site, Users agree:

  • not to use automatic devices, software and other systems intended to damage or to index the Web Site or any of its content, nor to interfere with the features and services of the Web Site;
  • not to take any action that might create a data overload or move an excessive bulk of data within the system;
  • not to exploit the contents of the Web Site for the purpose of creating databases or other data-gathering activities, or to engage in competing activities of any kind;
  • not to disseminate advertising material, invitations to tenders, competitions, polls, or other unwanted forms of solicitation;
  • not to publish unlawful, vulgar, obscene, defamatory, abusive, pornographic, libelous, indecent, inflammatory material, or anything that may infringe the rights of any other person;
  • not to infringe the rights of any individual, including copyrights, trade secrets, rights of or privacy or any other intellectual or proprietary rights;
  • not to publish, sell, promote or exploit the Web Site and/or its contents in any form without express prior permission;
  • not to use the Web Site or any contents therein in any way that may be deemed unreasonable and/or contrary to the purposes of the Web Site.

 

Indemnification

By accepting the Terms, the User agrees to indemnify, defend, and hold Homes in Liguria and all of its directors and employees, harmless from and against any and all liability and claim arising from any breach by the User of the conditions contained in these Terms, of the law's requirements, or of third-party rights.


Links, Banners and Third-Party Advertising

The Web Site may contain links to other web sites owned and operated by third parties, advertising banners linking to other sites owned and operated by third parties, and to advertising content in general. Users agree that - by accessing those links - they will leave this Web Site at their own risk, and acknowledge the fact that our Terms do not govern access to and browsing of said sites.


Applicable law and Jurisdiction

These terms and conditions are governed by Italian law. Any disputes arising from these Terms and/or the use of the Web Site by Users shall be subject to the exclusive jurisdiction of the Rome City Court, Italy. Users acting as consumers may benefit from the rights set out in the Legislative Decree 206 of 2005 (“Consumer Code”). In this case, pursuant to said Consumer Code, any disputes shall be subject to the jurisdiction of the court of the consumer's place of residence.